Livaat FAQ

Livaat is live event digital streaming application, bridging between event creators and their audience, giving the creators the opportunity to monetize their events and live performances on virtual stage, enabling the viewers to watch their favorite events, music, arts, concerts, ceremonies, sports, and any special live shows through event pass or ticket.

You may download Livaat from Apple Store, Google Play Store or Huawei AppGallery on your mobile, then register and experience Livaat events instantly.

3- How to register with Livaat?

You can register with Livaat as a viewer (normal user) using your mobile phone number through Livaat app, or as event creator (professional user) through livaat.com website.

By the following steps: 

• Use your credentials to login.
• Click on create event.
• Fill in all the required fields.
• Choose the number of seats in case you want to generate voucher link to be shared as free event viewers, use payment method to get your seats. 
• Or choose sell tickets and input event ticket price to allow viewers to pay ticket price to access event view.
• Or contact us for a PPV model, if viewers expectations are more than 300. 
• Use the stream link and key to ingest your stream to Livaat.
• Get the permission to LIVE... and GO...

 

Through our Livaat online e-payment Gate Way, users can use their credit/debit cards (VISA/MASTERCARD), or via their PayPal accounts, as Livaat accepts these payment options, and we are integrating with more payment gateways all over the world.

Using the application downloaded from Apple store, Google Play store or Huawei AppGallery, after login, just by clicking on your wallet and credit your balance with any package you choose, buy events you wish, or view directly in case of FREE event.

Some events might be FREE, some private with voucher link created and sent by event creator, while the events with ticket pass depending on each event varies from 2USD to 20USD or even more according to creator pricing.

Livaat is not restricting any live show under the following hereunder categories or available on website, while the event creator commits and vows liability, and full responsibility for streamed content intellectual property, copyrights, legal, authorization, and as per Livaat terms and conditions and according to the event creator agreement.

The event creator has four options:

1. Internal or built-in PC/Laptop web camera, or external web camera with USB connection, Laptop/PC, active internet connection (minimum 3 Mbps speed), streaming software.
2. Professional Camera, AV mixer, HDMI connection, ingest card to Laptop/PC PCI slot or USB, active internet connection (minimum 3 Mbps speed), streaming software.
3. Professional Camera, HDMI/SDI connection, standalone Encoder with GUI, directly ingest to internet connection (minimum 3 Mbps speed), using the RTMP link and key generated in Livaat.
4. The event creator uses any of capturing components identified in any of the above options, with the use of Livaat streaming tool.

Ticket revenues are collected through Livaat e-payment gateway, and distributed by accounting system between Livaat account and event creator account according to the agreed revenue share. The transfer of event creator account balance to the related banking account is according to the terms and conditions of agreement within the agreed time period.

The revenue share percentage depends on the agreement between Livaat and event creator, and subject to the volume of viewers and ticket sales.

The event creator shall send a notification of change to Livaat support team support@livaat.com, and wait for confirmation of acceptance in case no confirmed ticket sales happened on the event; otherwise in case there are ticket sales, the changes are considered not accepted, the support team will forward the case with a technical report to be reviewed by Livaat commercial and legal specialists at least 72 hours prior the event time; according to the legal and commercial evaluation on such case, the event creator will receive the decision with full details about liabilities and actions to be done.

The emergency situation has to be confirmed from Livaat Management, if confirmed, the event creator can do re-schedule the event with no effect on the event content, program, ticket price or duration, then all interested viewers who bought the event shall be notified with this re-scheduling change, given the option to cancel their transaction and refund the ticket pass price to their wallet balance, or acknowledge the re-scheduling and confirm their transaction.  

If the event is cancelled for any reason:

1. In case of ticket sales: all transactions shall be refunded to all viewers accounts/ wallets, within a refund procedure that has to be approved by the management, then event cancellation procedures will follow and be implemented.
2. In case of no ticket sales: a cancellation procedure will be initiated and implemented.

 

The connection with the internet at the event creator side is his/her own responsibility, the event creator shall bear full responsibility about connection speed, quality and availability during event time.